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FAQs

SHIPPING & PROCESSING

HOW LONG IS THE PROCESSING TIME?

HOW LONG IS THE SHIPPING TIME?

DO YOU DELIVER INTERNATIONALLY?

WHICH COURIER WILL BE USED FOR DELIVERY?

WHERE WILL MY ITEMS BE COMING FROM?

HOW MUCH DOES SHIPPING COST?

PAYMENT

HOW DO I PLACE AN ORDER?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

HOW SECURE IS MY PERSONAL INFORMATION?

POST-SALES

CAN I CANCEL MY ORDER?

CAN I MAKE CHANGES TO MY ORDER / SHIPPING ADDRESS?

WILL I RECEIVE A TRACKING NUMBER?

WHY HAVE I NOT RECEIVED ANY ORDER CONFIRMATION DETAILS?

I ORDERED 2+ ITEMS BUT ONLY RECEIVED ONE... WHERE IS MY ORDER?

WHY IS THE PRICE SHOWN ON THE PACKAGE DIFFERENT FROM WHAT I PAID?

WHAT HAPPENS IF I AM NOT AT HOME DURING DELIVERY?

RETURNS & REFUNDS

RETURN POLICY

RETURN SHIPPING INFORMATION

REFUND POLICY

ORDER CANCELLATION POLICY